CHRISTMAS OPENING TIMES
Our offices are closed for Christmas from 5pm, Friday 22nd December until Wednesday, 27th December.
CHRISTMAS ORDERING DATES
To avoid disappointment, we advise observing the Christmas posting dates as advised by Royal Mail & An Post
UK & IRL (Standard): 1pm, 20th December
UK (Special Next Day Delivery); 1pm, 21st December (for stock held in UK office)
EUROPE*: 1pm, 14th December (except DPD Express)
EUROPE*: 1pm, 20th December (DPD Express)
USA: 1pm, 14th December (not including potential customs delays)
REST OF WORLD: 8th December (not including potential customs delays)
* Bosnia, Croatia, Finland, Greece, Hungary, Iceland, Latvia, Lithunia, Norway, Portugal, Romania, Serbia, Slovenia - please send 3 days before date listed.
Please note that the above dates are only guidelines, not guarantees. Post sent after these days may indeed arrive in time for Christmas. Similarly, unforeseen postal delays may cause orders to arrive after the Christmas period. Aquaruby is not responsible for delivery delays. If you have any questions, please do not hesitate to contact us via chat or email (details at the bottom of the page).
We've extended our returns period for the Christmas season, to take out some of the stress of Christmas shopping. Items purchased from aquaruby.com and despatched from November 25th to December 22nd, 2017 may be returned at any time until Friday, January 12th, 2018. Our standard returns policy applies also to this period. Please see our customer service page for more information.